Travel Terms and Conditions
PLEASE READ CAREFULLY BEFORE BOOKING YOUR TRIP WITH PPS
The following terms and conditions apply to any trip booked with Passport Society (hereinafter referred to as “PPS” “our” “us”). By booking a trip with PPS you (hereinafter referred to as, “you” “your” or “traveler”) acknowledge that you (i) are 21 years of age or older, (ii) understand and accept these terms and conditions (the “Terms and Conditions”) and (iii) are entering into a contractual relationship with PPS.
PRICE POLICY; TRIP DEPOSIT; INVOICING; FINAL PAYMENT
All trip prices are as posted on the PPS website at the time of booking and do not include airfare. Trips are priced per person, based on shared occupancy. Single rooms may be available at an additional cost and the prices will be listed where applicable. Prior to booking, prices are subject to change without notice. If you are using our payment plan option, you must submit a non-refundable, non-transferable, per person deposit (equivalent to the first month’s installment payment or other amount determined by PPS in its sole discretion) at the time of booking to reserve your space.
Payment Schedule: Experiencer understands and agrees to satisfy their balance in full no less than 30 days prior to the date of arrival. Should Experiencer fail to submit the final payment 30 days out, a 10% late fee will be assessed each day based on the original amount.
If Experiencer fails to submit payment in full by 15 days prior to the date of arrival, PPS reserves the right to cancel booking and retain 100% of funds paid.
Company will provide Experiencer with a credit card authorization form and will notify Experiencer in writing of the date & frequency of the scheduled payments.
Credit Card Payment/ Processing:
PPS uses a third-party credit card processing company to provide Experiencer with a convenient way of submitting payment. Experiencer agrees to update Company’s records in the event that Experiencer’s credit/debit card/bank account is closed, expires, or is no longer active for whatever reason. Experiencer may contact PPS directly to provide updated payment information: PassportSocietyTravel@gmail.com.
Declined Payment: In the event that payment is attempted by PPS and is subsequently declined, Company will provide Experiencer with a courtesy email notifying Experiencer of the declined payment method. If the past due payment is not paid within three (3) days of its due date, there will be a 10% late fee assessed for that interval’s payment.
If payment has not been submitted within seven (7) days of the first payment attempt, PPS reserves the right to cancel Experiencer’s booking and & retain all paid funds.
REFUND, TRIP CANCELLATION, & DISRUPT POLICIES
Part of PPS’s responsibility is organizing the activities, accommodations, and transportation that will make your Experience the experience of a lifetime. We not only host our Experiencers during the Experience, but also do the work necessary ahead of time to make sure that everything is in place and ready for you.
Experiencer understands that coordination of the Scheduled Experience requires such planning to take place months in advance. For this reason, the following policies apply:
TRIP CANCELLATION:
In the event that an Experiencer attempts to cancel within 90 days of the Date of Arrival, PPS reserves the right to retain 100% of all paid funds. Experiencer agrees to not file a dispute or chargeback through their bank and to instead utilize their travel insurance in the event that Experiencer can no longer attend the Scheduled Experience.
Refund Policy
Experiencer may receive a 100% refund (less any processing fees) within 48 hours of investing in the Scheduled Experience, so long as at the expiration of those 48 hours of the Scheduled Experience/Date of Arrival is more than 90 days away.
Due to the nature of these services, PPS is unable to provide any refunds post-Experience. We value feedback from Experiencers & welcome them to share any comments or suggestions with us here: passportsocietytravel@gmail.com
Payment Disputes: Experiencer agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the Scheduled Experience.
Experiencer agrees to not file a chargeback in violation of PPS’s Refund Policy. In the event that a chargeback is requested and/or processed, Experiencer agrees to repay PPS for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.
TRAVEL INFORMATION
Experiencer is responsible for securing a valid passport. Some destination countries require a tourist visa to be secured before entering the country. Experiencer understands that it is their responsibility to secure the visa and will do so at the time of purchasing Experiencer’s airline ticket(s).
If a visa is required for your Scheduled Experience, Experiencer agrees to purchase their airline ticket and obtain a visa within thirty (30) days of booking their Experience.
It is the responsibility of the Experiencer to ensure that there are adequate amounts of passport and visa pages within their passport booklet, in accordance with the requirements of the Scheduled Experience destination. PPS will not be liable in the event that Experiencer fails to ensure that Experiencer’s travel documents are in order.
Travel Insurance
Each Experiencer should purchase a travel insurance policy within fourteen (14) days of booking their Scheduled Experience. The insurance policy should include a minimum of $100,000 of coverage and should cover emergency transportation/evacuation and trip cancellation in the amount of the Scheduled Experience costs, at minimum.
Experiencer agrees to use this insurance policy in the event that they are unable to attend the Scheduled Experience, due to Experiencer’s fault or otherwise, or incurs any other loss related to the Scheduled Experience.
Purchase of Airline Ticket
Experiencer is responsible for purchasing their airline ticket to the origination city of the Scheduled Experience (unless otherwise noted in writing). PPS is not responsible for any delays caused by the airline, missed flights due to Experiencer error, or otherwise.
Experiencer agrees to purchase their airline ticket as soon as possible, no later than 120 days prior to the Date of Arrival. Two (2) weeks prior to the Date of Arrival, Experiencer will provide an updated digital copy of their travel itinerary to PPS.
In the event that Experiencer arrives prior to the Scheduled Experience Date of Arrival, transportation from the airport will not be provided by PPS. PPS will provide Experiencer with a window of time (based on local time) during which transportation will be provided, as outlined below.
Transportation
PPS is responsible for arranging transportation during the Scheduled Experience for PPS-coordinated activities. PPS will also arrange transportation to and from the airport on the Date of Arrival and Date of Departure in shifts that match a majority of the traveler’s schedule. In the event that this schedule does not fit within the Experiencer’s arrival or departure, Experiencer is free to arrange transportation for themselves at their own expense.
Accommodations
PPS will provide accommodations for the duration of the Scheduled Experience. Should Experiencer decide to arrive early or stay after the Scheduled Experience, Experiencer will be responsible for their accommodations on those days/nights.
In the event that Experiencer wishes to indulge in room service or causes some kind of damage to their room/accommodations, Experiencer understands that they are solely responsible for any and all extra charges to her room/account and agrees to settle such balances prior to departure.
In the event that Experiencer fails to settle such charges prior to departure, Experiencer agrees to indemnify PPS in any situation of property damage or fees that remain unpaid. Experiencer grants permission to PPS to charge any unpaid expenses to the card on file belonging to Experiencer.
In the event that PPS must pursue unpaid fees/damages from Experiencer, Experiencer will be responsible for all expenses associated with securing such payment, including attorney’s fees.
False Representation
At no time shall Experiencer make representations, directly or indirectly, to vendors, accommodations, administrators, or any other individual/company that Experiencer is somehow affiliated with PPS or Passport Society LLC in an authoritative, management, or administrative role. This includes but is not limited to requesting confidential records and/or information on accommodations, bookings, excursions, etc. from vendors, etc.
EXPERIENCE POLICIES
Included in the Scheduled Experience:
Housing accommodations. Accommodations may be in the form of a hotel, Airbnb, hostel, villa, condo, homestay, or any combination of these.
Select meals. Meals included in the Experience can be viewed on the Scheduled Experience Itinerary provided to Experiencer. Any meals/snacks outside of these meals are the responsibility of the Experiencer.
Planned excursions. These activities can be viewed on the Scheduled Experience Itinerary provided to Experiencer by PPS. Any activities/excursions outside of these are the responsibility of the Experiencer.
Transportation. Roundtrip airport transport (arrival + departure), as stated in the previous section as well as to and from excursions specified in the itinerary.
Travel Guide. A PPS Travel Ambassador will be made available to Experiencer. PPS’s Travel Ambassador will accompany Experiencers as a guide for all itinerary activities.
Please note that gratuity/tips to service providers are not included in the Scheduled Experience.
Communication
PPS’s Travel Ambassador will communicate with Experiencers on the Scheduled Experience via an electronic messaging program such as Whatsapp or Groupme. Experiencer will be notified of the messaging program of choice before the Scheduled Experience and will be added to a group conversation which will be used for text communications throughout the Scheduled Experience. Experiencer agrees to maintain the designated mobile application on their phone and remain a member of the group chat for the duration of the Scheduled Experience, as this will be the sole method of communication with the group.
Excursions
PPS crafts custom excursions for its Experiencers to participate in. In the event that a planned excursion is cancelled, PPS will make reasonable efforts to substitute the excursion with another planned activity or reschedule for a different day of the Experience. Circumstances outside of PPS’s control do not give rise to a breach or refund.
Should Experiencer decide to opt out of an excursion, Experiencer understands that this does not entitle Experiencer to a refund, partial or otherwise.
By participating in any and all excursions, Experiencer acknowledges that Experiencer does not have any physical limitations, medical ailment, physical or mental disabilities that would limit or prevent that Experiencer from participating in the excursions. If necessary, Experiencer will obtain a medical examination and clearance to participate in said excursions.
Experiencer releases PPS from any liability stemming from personal property loss, injury, and/or death that Experiencer may sustain while participating in the Scheduled Experience and/or its excursions.
In the event that an Experiencer is late to an excursion, PPS, the on-site Travel Ambassador, and/or the rest of the Experiencers are not required to wait or delay the excursion. Refunds, partial or otherwise, will not be provided for any such absence. Should the Experiencer not arrive in time to take PPS transportation to the excursion, they may secure transportation to the excursion at their own expense.
Luggage
Experiencer is responsible for bringing with them everything they need for purposes of travel. The hosting hotel, hostel, Airbnb, etc. may provide items like shampoo, body wash, etc., however, PPS does not guarantee any personal care or travel items to be available at the Scheduled Experience destination or accommodations.
PPS is not responsible for the loss of or damage to luggage en route to the destination, at the time of departure, or for the duration of the Scheduled Experience.
Alcohol Consumption
Experiencer agrees to engage in the consumption of alcohol in a reasonable manner and not to the point of becoming belligerent, violent, or detriment to self, others, property, and/or the overall Experience.
Illegal Activity
Experiencer agrees to abide by the destination’s local, state, and federal laws and will refrain from engaging in any criminal activity, including but not limited to the possession, purchase, and consumption of illicit substances. Engaging in such behaviors will be considered as grounds for ejection.
In the event that an Experiencer is incarcerated in the destination country, PPS is under no obligation to provide bail money or otherwise. PPS will make reasonable attempts to notify the emergency contact provided by Experiencer in this Agreement.
Social Media and Online Forums
Experiencers are encouraged to share their Experience with the world! (If Experiencer chooses to do so, we’d love to be tagged!) Experiencer agrees to not publish any disparaging comments, posts, or photos with respect to PPS, the host destination, as well as fellow Experiencers.
Guests
We at PPS encourage socializing and immersion into the local society. However, it is against PPS policy to bring non-Experiencer guests to the PPS-provided accommodations. Experiencer agrees to not bring guests (regardless of gender) to the accommodations for the duration of the Scheduled Experience. Doing so will be considered as grounds for ejection at PPS’s sole discretion.
Additional Travelers/Guests
Experiencer agrees to not bring along any additional travelers that are not pre-approved by PPS. Doing so will be considered as grounds for ejection at PPS’s sole discretion.
Romantic/Intimate Relationships
Experiencer agrees to not seek or pursue romantic relationships with any PPS vendors, local partners, or other Experiencers for the duration of the Scheduled Experience. Doing so will be considered as grounds for ejection at PPS’s sole discretion.
GROUNDS FOR EJECTION. PPS’S PRIORITY IS TO MAINTAIN A SAFE, ENJOYABLE EXPERIENCE FOR ALL EXPERIENCERS. PPS RESERVES THE RIGHT TO REMOVE AND/OR EXCLUDE ANY EXPERIENCER FROM THE SCHEDULED EXPERIENCE IN THE EVENT THAT EXPERIENCER’S BEHAVIOR IS DEEMED DANGEROUS OR POSES A DANGER TO OTHERS. OTHER GROUNDS FOR TRIP EJECTION INCLUDE INTENTIONALLY DAMAGING OR DEFACING PROPERTY, FIGHTING, USAGE OF ABUSIVE LANGUAGE, INAPPROPRIATE AND/OR DISRESPECTFUL TREATMENT OF PPS STAFF, FELLOW EXPERIENCERS, VENDORS, TOUR GUIDES, AND/OR LOCALS WITHIN THE DESTINATION. EJECTION WILL BE AT THE EXPERIENCER’S EXPENSE AND DOES NOT ENTITLE EXPERIENCER TO ANY REFUND.
Liability
In the event that Experiencer sustains a loss of personal property during the duration of the Scheduled Experience, PPS maintains no liability and will not be held responsible for any such loss. In addition, PPS maintains no liability in the event that physical injury and/or death occurs during an Experience.
Local Emergencies
PPS is unable to anticipate local emergencies and/or political climate changes in destination countries. In the event that an emergency arises, the PPS Travel Ambassador will provide Experiencers with information via the designated group messaging mobile application. Experiencer agrees to record the following information in their mobile device and will travel to the U.S. Embassy in the event that an emergency situation arises:
Local Recommendations
During the Scheduled Experience, the PPS Travel Ambassador may make recommendations on restaurants, shopping locations, etc. per Experiencer’s request. PPS cannot provide any guarantees as to any local vendors or service providers recommended by a Travel Ambassador or otherwise.
MISCELLANEOUS
Electronic Signature
Experiencer understands that under law, signatures transmitted digitally and created electronically via touchscreen or computer mouse shall have the same force and binding effect as an original handwritten signature in ink.
Authorization
PPS may hire a photographer to capture snapshots of your Experience. Experiencer expressly and irrevocably authorizes the use of his or her likeness for commercial purposes by the Company as well as its assignees, licensees, legal representatives, and transferees, unless otherwise agreed to in writing. This authorization permits for the publication and use of any and all photographs, pictures, portraits, videos, and/or images in any and all forms and media including for purposes of illustration, commercial art, publishing, advertising, promotion, publicity, social media and other electronic forms, for any products or services, or other lawful uses as may be deemed appropriate by the Company in the course of its business.
No Modification
Parties agree that there shall be no changes to this Agreement – unless in writing, agreed to, and signed by both parties.
Force Majeure
PPS may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of Company that materially affects the Services provided in this Agreement, including but not limited to:
1. A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, or infestation); or
2. War, invasion, act of foreign enemies, embargo, or other hostility (whether declared or not); or
3. Any hazardous situation created outside the control of either party such as a riot, disorder, pandemic or epidemic, nuclear leak or explosion, or act or threat of terrorism.
In the event that this Section applies, PPS will be permitted to make a reasonable effort to reschedule Experiences as needed in order to comply with the terms of this Agreement, however, will not be found in breach if this is not possible due to the circumstances. Refunds will not be provided, rather, any money paid by Experiencer may be applied to a future PPS Experience.
Transferability
Experiencer cannot transfer this Agreement or Experience to any other entity or individual. Any potential transfer may only take place with the written permission of PPS.
Warranties
PPS does not guarantee or provide any warranty, express or implied, with regards to any specific results or Experience.
Governing Law
The laws of the state of Ohio will govern the validity, construction, and performance of this contract. Any actions relating to this contract will be handled in courts or providers serving Columbus, Ohio.
In the event of a dispute, the first course of action to be sought by either party, after making a good-faith and reasonable effort attempting to resolve the matter amicably, shall be mediation with a mutually agreed upon mediator. Parties shall share in the costs.
PPS will do its due diligence prior to confirming Experiencer-status and official reservation of the applicant’s spot on the Scheduled Experience. PPS reserves the right to cancel enrollment at any time within 30 days of initial payment, for any reason.
Wherever possible, each provision of this contract will be interpreted so that it is valid under applicable law. If any provision is held illegal or unenforceable, that provision will be reformed to the extent necessary to make the provision legal and enforceable. All remaining provisions will remain unaffected and will continue in full force and effect.
Experiencer has been given the opportunity to seek independent legal advice prior to signing this Agreement. Experiencer acknowledges and agrees that Experiencer has carefully read this Agreement, that Experiencer understands and is voluntarily executing this Agreement.
NOT INCLUDED IN THE TRIP PRICE
The following charges are not included in the trip price unless otherwise noted: airfare to and from the start of your trip; airline baggage fees including checked and/or excess baggage fees; passports; visas and vaccinations; tips to your tour director, local host, driver, local guides, rest room attendants; gratuities on ferries, trains; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted PPS menu as presented at accommodations or restaurants (these extra items will be billed to you before leaving the accommodation or restaurant); optional excursions; porterage at airports and train stations; travel insurance; and all other items of a personal nature.
AIR ARRANGEMENTS TO TRIP DESTINATIONS
Travelers must purchase their own airline tickets to the trip destination. PPS will not arrange air transportation and shall not be responsible or liable for a traveler’s airfare, airline ticket, or air travel arrangements. All issues with your air travel shall be resolved with the respective airline on which you are ticketed. In the event the airline cancels, reschedules, or delays a flight for any reason or you miss your departure flight or connection, no refunds will be provided by PPS for missed portions of the trip. You are fully responsible for any additional expenses you may incur prior to joining the trip if you miss your departure flight or connecting flight. PPS recommends all travelers purchase travel insurance with provisions to cover these unexpected expenses.
INSURANCE
PPS requires a traveler’s to purchase traveler’s insurance for your PPS trip. The insurance should cover the cost of trip cancellations, flight delays and cancellations, loss of employment, and accidents and illness suffered by you that would prevent you from traveling on your booked trip or that may occur during the trip. You should consider purchasing additional coverage to cover any money you may have spent prior to your scheduled trip departure. Travelers must submit documentation evidencing their purchase of traveler’s insurance to PPS upon request.
LANGUAGE
All tour directors, local hosts and local guides utilized by PPS speak English. Travelers should be able to speak, read and understand English.
AUTHORITY TO REMOVE OR REFUSE TRAVELERS
In the event PPS believes that a traveler may interfere with other travelers’ enjoyment of the trip, PPS may, in its sole discretion, refuse to allow the traveler to commence the trip or remove a traveler from the trip. Travelers who (i) are considered a danger to themselves or others or (ii) have engaged in or are threatening to engage in behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other travelers or PPS representatives (including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene) or (iii) have failed or refused to following PPS’s directives, recommendations, instructions, policies, or procedures, may be removed from the trip. In the event PPS refuses transport or removes a traveler, PPS may leave the traveler at any destination and shall not be liable or responsible for accommodations, transportation, meals, medical care, or any other expenses incurred by the traveler after refusal or removal from the trip. PPS will not refund any portion of the price paid by any traveler who is refused or removed and PPS will be entitled to recover from the traveler any costs or expenses incurred by PPS in removing or refusing the traveler.
UNDERAGE TRAVELERS
PPS requires travelers to be 21 years of age or older to book a trip and travel alone. Persons under the age of 21 must have an adult (over the age of 21) accompany them on the trip and share accommodations.
SPECIALTY TRIPS
On occasion, PPS may organize trips to include family member. These specialty trips will have itineraries that are designed to include children and/or spouses (male) (“Specialty Trips”). On Specialty Trips, additional terms and conditions governing accommodations, travel requirements, etc. may apply and will be provided to the traveler prior to confirmation of booking.
SPECIAL ASSISTANCE TRAVELERS
Travelers who require special assistance due to a disability must notify PPS when booking a trip. In the event, PPS is unable to arrange acceptable and reasonable accommodations for special needs or disabled travelers PPS will notify traveler and traveler will have the option to decide if they want to continue on the trip. However, PPS shall not be responsible for any denial of services by accommodations, restaurants, or other independent suppliers during the trip. PPS will not provide individual assistance to a special needs disabled traveler during the trip. Travelers must be able to independently partake in the activities of the trip. Special needs or disabled travelers should have a qualified and physically able companion accompany them to assist them during the trip. If a traveler fails to notify PPS of a disability requiring special attention when booking the trip, PPS reserves the right to cancel the booking or terminate the traveler’s trip. PPS may cancel or terminate a trip if the special needs or disabled traveler is not accompanied by a person who will provide assistance or if a traveler’s special needs or disabilities are not suitable for the trip. In the event PPS cancels the booking or terminates the trip, PPS will not refund or cover any costs or expenses incurred by the special needs or disabled traveler after cancellation or termination. Some activities during the trip may require travelers to engage in extensive standing, sitting, or walking and facilities or sightseeing locations may not accommodate wheelchairs. The Americans with Disabilities Act is a federal law only applicable within the U.S.; therefore, facilities and accommodations for disabled individuals may be limited outside the U.S. PPS will not refund or cover any cost or expense incurred by a special needs or disabled traveler for any missed activities due to the traveler’s inability to fully participate with the group.
VISAS & PASSPORTS
International travel requires a passport. You must verify all requirements and obtain a passport and all necessary visas for the trip, including all health requirements if any. If you are refused entry into any country for failing to meet the entry and exit requirements, PPS will not be liable. All visa or passport information provided by PPS is applicable to U.S. citizens only. Non-U.S. citizens must consult with the appropriate consulates to determine if any visas or other documents are needed. For more information on passport and visa requirements, please go to the U.S. State Department website at www.travel.state.gov.
ACCOMMODATIONS
PPS utilizes various accommodations such as hotels, hostels, Airbnb and bed-and-breakfasts to house travelers during a trip. Each trip will vary in terms of the accommodations used. Shared room accommodations, with twin beds, will be provided (double, triple or multiple bedded rooms). Single room accommodations may be available at an additional charge and must be requested at the time of booking. Room and bed preferences are not guaranteed. Check-in times vary worldwide. PPS cannot control or guarantee check-in times.
SERVICE INQUIRIES AFTER THE TRIP
If a situation arises during the trip, please advise PPS of your complaint or claims as soon as possible. Any complaint involving PPS services or the services of its third-party suppliers must be relayed to PPS within 30 days after completion of the trip. If not, you will forfeit any compensation or other resolution that may have been due to you.
HOLIDAYS
Certain planned activities during the trip may be unavailable if such activities fall on dates that are designated local or national holidays. In the event a planned activity is unavailable, if possible, PPS will offer an alternative activity. No refund or discount will be given to travelers for events that are cancelled due to local customs.
HEALTH; SAFETY; MEDICAL INSURANCE
PPS endeavors to provide a safe environment and experience for its travelers but cannot protect or guard traveler from certain risk and dangers when traveling outside of the United States. During trip travelers may be faced with forces of nature; political unrest; acts of lawlessness or terrorism; accidents or illnesses or other situations that may endanger the life of the traveler. PPS shall not be responsible for any risks and dangers that may arise and by booking a trip with PPS, you agree not to hold PPS liable for any harm suffered by you during the trip. You agree to hold PPS harmless regarding any provision of medical care or the adequacy of any care rendered. You must ensure that you are informed and aware of the applicable health requirements and recommended precautions relevant to the trip and that you carry all necessary vaccination documents, personal health information or personal medication. You run the risk of being denied entry into a country if you fail to present the required vaccination documentation. Prior to booking a trip, you should refer to U.S. Department of State’s website www.travel.state.gov for travel advice and vaccination requirements for the trip destination.
PHOTOGRAPHS
Photographs appearing on the PPS website are used solely as a representation or similar depiction of the possible facilities and attractions and PPS travelers should not rely on those depictions. Actual facilities and attractions will vary. On some trips, PPS may hire a photographer to take pictures of the travelers, activities, and attractions. By booking a trip with PPS, you agree to grant PPS permission to use photos of you taken during the trip by the PPS photographer on our website and social media platforms for marketing purposes only. PPS may, in its sole discretion, make the pictures available to travelers as part of the trip or as an additional cost. In the event you upload your photos to the PPS website, any upload grants a perpetual license to PPS to use your photos for marketing purposes.
OPTIONAL EXCURSIONS
Optional excursions, outside of the planned PPS trip activities may be available for booking through local operators or other third parties. These parties are entirely independent of PPS and do not form any part of the PPS trip. Any optional excursion you book will not be governed by these Terms and Conditions. In booking with a third party/local operator, you will be entering into a contract with said organizer or operator and will be subject to their terms and conditions, which may include limitations of liability or exclusions. PPS shall not be liable for any optional excursions or for any acts or omissions of the third-party/local operator, its employees or agents or any other person connected therewith, even where PPS advertises, suggests or assists with booking an optional excursion with the third-party or local operator. Any advice or assistance on or with any optional excursions provided by any local representative does not mean or imply that the option is sold, supervised, or controlled by PPS, or that any such advice or assistance is given on behalf of PPS. PPS advises travelers to check with the operator of any optional excursion for the applicable terms and conditions before booking.
WI-FI
Wi-Fi connectivity may or may not be available during the trip. If available, it may be delayed, slowed, or otherwise interrupted. PPS has no obligation to provide travelers with Wi-Fi connectivity during the trip.
Privacy Policy
By using the PPS website and booking a trip with PPS, you consent to PPS’s use of your personal information. You acknowledge and agree that by purchasing a trip with PPS, you consent to PPS transmitting your personal information to our third-party suppliers, as necessary. You acknowledge that you have reviewed and agreed with the PPS privacy policy. The policy can be found on our website at www.passportsocietytravel.com.
COPYRIGHT
PASSPORT SOCIETY is a service mark owned and registered in the U.S. Patent and Trademark Office. PPS names, trademarks, service marks, logos, materials, and information shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of PPS.
THIRD PARTY PROVIDERS
PPS is an independent limited liability company acting as an intermediary to provide a trip comprised of services offered by third-party suppliers. Third-party suppliers providing trip services are not agents, employees, servants, or joint ventures of PPS. PPS has independent contracts with each of the suppliers for the services. All trip services provided by third-parties are subject to the terms and conditions specified in the third party supplier documents and to the laws of the countries in which the services are supplied. The third party supplier terms and conditions are available to you upon request. You agree that neither PPS nor its representative shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services. After departure, if the services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of PPS, depending on the circumstance, PPS will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of travelers.
LIMITATION OF LIABILITY
To the extent permitted by law, neither PPS nor any of its related companies, directors, employees or agents accept any liability in contract, tort or otherwise for any claim, injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of another traveler or third party providers over whom PPS has no direct control, by force majeure or by any other event which is beyond PPS’s control. Any limitation of responsibility stated for PPS in these Terms and Conditions applies and extends to its related companies, directors, officers and agents. This limitation of liability provision does not make PPS responsible for any costs and fees that are specifically stated as being your responsibility. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of PPS under applicable law.
GOVERNING LAW; DISPUTE RESOLUTION
Unless otherwise precluded by law, disputes or claims must be filed within three months following completion of the trip. This agreement shall be governed by the laws of the State of Ohio, and any dispute, mediation or arbitration pertaining to this agreement must take place and may be brought only in courts in Columbus, Ohio. Mediation shall be the first form of resolution for any dispute between you and PPS. The mediator used shall be one selected by PPS. If the dispute cannot be resolved through mediation, the parties must proceed to binding arbitration in the State of Ohio to resolve the dispute. Arbitration proceeding shall be administered by and pursuant to the rules of the American Arbitration Association. The prevailing party shall be entitled to receive from the other party, reasonable attorneys’ fees and reasonable cost and expenses. Arbitration against PPS must be arbitrated on an individual basis. Disputes shall not be arbitrated on a class action basis or on behalf of the general public. You hereby waive any right to punitive damages.
AMENDMENTS
The Terms and Conditions may only be amended, modified or waived by an authorized representative of PPS. Any such modification, amendment or waiver must be in writing.
The Terms and Conditions are subject to change. PPS advises you to check the PPS website for the latest version of the Terms and Conditions prior to booking your trip.
Last updated: March 17, 2024